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Thema: Roadrover I7087RF (Renault) stuck at booting

  1. Top | #1
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    Standard Roadrover I7087RF (Renault) stuck at booting

    Guys please helpI have Roadrover 2 din 7'' GPS for Renault Fluence II / Megane 3, is stuck at booting and showing message application manager.exe encountered a serious error and must shut down.What I did was choosing a skin and after applying the skin and reboot the unit I got this message.I don't know the model number because I just purchased the device 2 days ago I will attach a pic for more detailsI think I will have to flash the MCU with OS, my problem is that I contacted the distributor and doesn't have it.

    [Only members can see the link]

    --- Update ---

    Any help please to restore the unit to the stage before applying this skin
    Geändert von strados (07.01.2016 um 13:42 Uhr) Grund: pic as attachement inserted

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  3. Top | #2
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    Well thanks to God I have a friend who has the same device and below my GPS details

    Version:

    Shell :3.07.5

    OS: AR-A6-G-VIN-U1-256-V1.48

    MCU: A81RMRI7NTH-X11V1.07

    Waiting for your help guys[Only members can see the link]

  4. Top | #3
    jetzt 7. China-Navi Avatar von strados
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    How did you chose that skin ? Can you explain which steps on what screens you did ?

    Your Roadrover is model "C7087RF", see [Only members can see the link].

    But it is using a very special Renault skin, I never saw before. So I'm not sure if it's i9 oder D2280 GUI.

    So I would'nt recommend to immediately delete all by formatting the flash with OS update.
    Are you able to enter the MicroSD card ? I can't see it on that pictures.

    --- Update ---

    Zitat Zitat von ahmedelfeky [Only members can see the link]
    Well thanks to God I have a friend who has the same device and below my GPS details

    Version:
    Shell :3.07.5
    OS: AR-A6-G-VIN-U1-256-V1.48
    Ahh, very good !
    That's i9 GUI (Shell) and your device is a new i11 series unit (OS = xx-A6-xxxxxxxxxxx).
    Unfortunately I don't have this Shell 3.07.5 only 3.06.2 and 3.08.1 but these do NOT include that special Renault skin !

    So please first copy that shell out of your friend's device.
    That's very easy.
    - download t[Only members can see the link]tool, unpack and copy it to any sd or USB stick,
    - connect this stick to your friend's device,
    - enter screen Apps -> Files, click "Others" on top and "USB" (or SD) on bottom,
    - run file "update.exe" by doubleclick,

    - Windows Desktop will show up
    - run Start -> Programs -> Windows Explorer,
    - copy & past complete folder "StaticStore" to your USB-stick (or SD).

    If that is done, please pack this folder by WinRar and send it by email (click on my nick).
    Geändert von strados (07.01.2016 um 13:45 Uhr)
    =>> Bitte keine Supportanfragen per PN, dafür ist das Forum da !!!


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  6. Top | #4
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    Thanks Strados for your speed respond

    My unit came with one skin as per below pic

    [Only members can see the link]

    So I wanted some changes and I tried and applied some skins with now problems from the link below

    [Only members can see the link]

    All of them worked like charm with no issues but I wanted the Metro V2 and more skins so I download them from this link [Only members can see the link]

    After applying Blue Mirbbon Theme from dsound website the device took more time to load the skin so I switched off my car to make sure that my unit will be completely restarted after restart screen was stuck on logo screen and the message application manager encountered serious error as per below pic

    [Only members can see the link]

    So since then I can't do anything with my unit only reverse cam is working other than this nothing.

    I think C7087RF is for old fluence model if you have a look at the edges of my screen it looks different from the model you send check below link for details

    [Only members can see the link] this one I believe is for the old fluence till 2012.

    mine is the one for Fluence & megane 3 [Only members can see the link]

    I have a sd slot for sd card I can put but I can't access any of its content only stuck with this message must shutdown.

  7. Top | #5
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    Okay I will copy Static store folder from my friend's device and send it to you as soon as possible within 1 hour ISA.

  8. Top | #6
    jetzt 7. China-Navi Avatar von strados
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    Zitat Zitat von ahmedelfeky [Only members can see the link]
    Well thanks to God I have a friend who has the same device and below my GPS details

    Version:

    Shell :3.07.5

    OS: AR-A6-G-VIN-U1-256-V1.48

    MCU: A81RMRI7NTH-X11V1.07

    Waiting for your help guys
    Are you sure, your device had exactly the same "Systems" screen and same version of shell and OS ???
    That's very important !

    Where are you from ?

    Lithuanai Shop "dsound" copied all skins from US/Canadien forum [Only members can see the link] and I'm NOT sure if they asked about copyright. Some of these skins were made for an very early version of this RR shell "i9". Maybe you fetched one of those.

    And don't try to modify one of your current skins with this RRUI Editor, dsound also offered on their download site ! This is an old version and skin made with this editor DON'T run on current shell !


    We are in contact and good friends with "Bulle" since 2013.

    The stuck problem of your device is caused by incompatibility of that "old" skins and the shell of your new i11 series RR device.
    Geändert von strados (07.01.2016 um 15:59 Uhr)
    =>> Bitte keine Supportanfragen per PN, dafür ist das Forum da !!!


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  10. Top | #7
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    Are you sure, your device had exactly the same "Systems" screen and same version of shell and OS ???
    That's very important !

    Where are you from ?
    Yes I'm sure myself and my friend installed the devices from same distributor at the same time we share also same skin, audio settings etc... shortly I will send you a link for statiticstore rar file +another clearer pic of the system information.

    I'm from Egypt.

    I thought the same about old skin but if you checked the skins in this link [Only members can see the link]

    It look also old and yet it worked fine when I applied it even before the dsound skin issue I was applying on of them.
    Thanks again for your support and help.

    --- Update ---

    Strados,

    Already sent you link to download static store file via e-mail.

  11. Top | #8
    jetzt 7. China-Navi Avatar von strados
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    Zitat Zitat von ahmedelfeky [Only members can see the link]
    Already sent you link to download static store file via e-mail.
    During unpack WinRar displayed an error on file "Circular blue.rrui".
    Unfortunately that's the only skin in this shell.
    Would you please post that 2 files "Circular blue.rrui" and "Circular blue.rrui_custom" once more. (you can post it here as "Attachement" while packed as WinRar).
    =>> Bitte keine Supportanfragen per PN, dafür ist das Forum da !!!


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  13. Top | #9
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    During unpack WinRar displayed an error on file "Circular blue.rrui".
    Unfortunately that's the only skin in this shell.
    Would you please post that 2 files "Circular blue.rrui" and "Circular blue.rrui_custom" once more. (you can post it here as "Attachement" while packed as WinRar).

    Okay here is it now correct both files download link [Only members can see the link]

    Waiting for further instructions I hope it work again.

    --- Update ---

    One more question I see in static folder I9 folder does this means my device is I9 or I 11 as you said earlier based on my firmware version ?

  14. Top | #10
    jetzt 7. China-Navi Avatar von strados
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    OK, lets go.

    1st case is trying to start another shell directly from SD card.
    - copy folder "i9" of the running shell you sent, into root of a separate SD card
    - rename this folder into "system"
    - rename file "Manager.exe" into "start.exe
    - download [Only members can see the link], unpack and also copy into root of that SD

    - insert the SD to your device and power on.

    - if the shell (from SDcard, not local) now is running and you can see your known skin,
    - select screen Apps -> Files -> click "Others" and "SD",
    - double click on file "update.exe"

    - Windows Desktop will show up
    - run Windows Explorer via "Start -> Programs"
    - replace the fault skin in folder \StaticStore\i9\Skins by that running skin you can copy&paste out of the temporary running shell from your SD card.

    - power off
    - remove the prepared SD card
    - power on

    --- Update ---

    Zitat Zitat von ahmedelfeky [Only members can see the link]
    I see in static folder I9 folder does this means my device is I9 or I 11 as you said earlier based on my firmware version ?
    folder i9 only indicates the new shell (software)

    i10 / i11 series are names of two different hardware versions.
    Your device is i11 serie, which is indicated by string "....A6....." as part of the "OS" name.
    =>> Bitte keine Supportanfragen per PN, dafür ist das Forum da !!!


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  16. Top | #11
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    Okay I will give it a try and get back to you shortly...

    --- Update ---

    1st case is trying to start another shell directly from SD card.
    - copy folder "i9" of the running shell you sent, into root of a separate SD card
    - rename this folder into "system"
    - rename file "Manager.exe" into "start.exe
    - download this tool, unpack and also copy into root of that SD

    - insert the SD to your device and power on.

    - if the shell (from SDcard, not local) now is running and you can see your known skin,
    - select screen Apps -> Files -> click "Others" and "SD",
    - double click on file "update.exe"

    - Windows Desktop will show up
    - run Windows Explorer via "Start -> Programs"
    - replace the fault skin in folder \StaticStore\i9\Skins by that running skin you can copy&paste out of the temporary running shell from your SD card.
    Well it didn't work out, I did as per your instructions I used 2 different sd cards and formatted both to FAT32 prior to copy update file and system folder nothing happened same message application manager encountered serious error etc....
    If there is any other way to get into windows desktop and remove the faulty skin please advise.

    Thanks in advance Strados.

  17. Top | #12
    jetzt 7. China-Navi Avatar von strados
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    Zitat Zitat von ahmedelfeky [Only members can see the link]
    Well it didn't work out,

    - maybe the SD must be renamed to "A6_UPDATE"
    - try once more

    If this also not works, go on with next steps.....

    - download t[Only members can see the link]unpack and copy all files direct into root of your SD card (no folder !)
    - SD must named to "A6_UPDATE"
    - insert SD to your device
    - power on
    - a blue screen will be visible and first line is showing " Formatting ........ "
    - after finish the device will reboot into Windows Desktop,

    - remove the SD (and delete all containing files !)
    - copy your running shell onto this SD and
    - insert to the device

    - folder "StaticStore" now is empty !
    - copy&paste all only folder "i9" of your running shell from SD to "StaticStore"
    - power off / on

    - the device should run as before
    - but all settings of Audio, Video, all BT contacts etc. have been gone and must be arranged new.
    Geändert von strados (08.01.2016 um 00:03 Uhr)
    =>> Bitte keine Supportanfragen per PN, dafür ist das Forum da !!!


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  19. Top | #13
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    the device should run as before
    - but all settings of Audio, Video, all BT contacts etc. have been gone and must be arranged new.
    Thanks Strados I will try both solutions, only 2 questions if I installed older OS 1.42 over 1.48 no problems ? another concern from the OS name you provided my device after installing it will no more read files named with Arabic language + regional setting for time zones I think it will be Asian time zones only ?

  20. Top | #14
    jetzt 7. China-Navi Avatar von strados
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    Zitat Zitat von ahmedelfeky [Only members can see the link]
    if I installed older OS 1.42 over 1.48 no problems ? another concern from the OS name you provided my device after installing it will no more read files named with Arabic language + regional setting for time zones I think it will be Asian time zones only ?
    Yes I know, your OS was arabic (AR) and mine is asian (AS). I never had an arabic OS, but also on European OS (EU) all timezones are available.
    If there would be a problem to read files with arabic filesnames ? Sorry, I don't know .... and I can't test myself
    If that would be, you must request arabic OS update from your dealer. Here is one, I know... [Only members can see the link]
    =>> Bitte keine Supportanfragen per PN, dafür ist das Forum da !!!


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  22. Top | #15
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    maybe the SD must be renamed to "A6_UPDATE"
    - try once more
    I already tried no success also I will go for installing the OS and let you know

    If there would be a problem to read files with arabic filesnames ? Sorry, I don't know .... and I can't test myself
    If that would be, you must request arabic OS update from your dealer. Here is one, I know.
    Well, reading named files in Arabic language won't be a big issue since I have a dead device so getting it back to work is my priority now, Thanks a lot for your support and help.

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